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Guidance Pathway - INVEST

For those who are ready to grow, even if they haven’t worked in insurance before.

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What is the Guidance Pathway?

The Guidance Pathway is your entry into the world of claims. You’ll start as a Guidance Associate, helping move claims forward and supporting stakeholders. You’ll learn the systems, the language, and the impact of claims work step by step.

Ideal for candidates with:

  • Some college or an associate’s degree

  • 2+ years of work experience

  • Strong communication and attention to detail

  • Leadership experience in clubs, sports, or community roles

What you’ll learn

We don’t just train you, we invest in you.

You’ll gain real-world experience during 3 months and will learn how to manage claims with empathy and accuracy, communication and negotiation techniques, insurance fundamentals and systems, workflow management and stakeholder support.

Introduction to GB culture, insurance fundamentals, and claims lifecycle. Hands-on practice in a simulated environment, followed by supervised handling of low-complexity claims.

Licensing exam prep and educational audits with feedback. By Week 8, participants begin receiving 2–3 new claims daily.

Gradual introduction of Takeover Claims. Continued educational audits to reinforce learning and readiness.

This could be your potential career growth

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“The sky's the limit, and your career can grow as far as you want to take it”.

Lissette, Emerging Talent Trainning Specialist

*The career progression may vary based on individual performance, business needs, and other factors. Participation in programs or roles does not guarantee advancement.

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Your support network

You're never alone in this journey. From day one, you'll be surrounded by people who want to see you succeed.

You’ll have a dedicated supervisor who checks in regularly, trainers who guide you through real claims scenarios, and a personal mentor who has walked the path before you. You’ll also be part of a cohort of peers who are learning and growing alongside you, sharing wins, asking questions, and offering open feedback.

This isn’t just training. It’s a community that believes in your potential and is here to help you unlock it.

Why Join Gallagher Bassett? 

At Gallagher Bassett, we believe in building careers with purpose. When you join us, you’re joining a team that values your growth, your ideas, and your potential.

You’ll be supported, challenged, and celebrated. You’ll learn from experienced professionals who care deeply about what they do and about helping you succeed. Whether you’re just starting out or looking for a new direction, this is a place where you can build a meaningful career and make a real impact.

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Want to know more about what it’s like to work with us? Visit our social media channels below to find out more about #LifeAtGallagher:

To find out more click the links below

The Gallagher Way  |  Social Responsibility  |  Culture, Inclusion and Diversity

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Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Search firms, consulting firms, or individuals who submit unsolicited resumes acknowledge that those resumes are available for Gallagher's consideration without any obligation to pay finder/referral fees. Gallagher, or any of its subsidiaries, will only pay a fee for a successful candidate placement when there is an agreement in place with the providing entity and the candidate submission complies with the regional guidelines for such submissions.

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. We also do not use Skype, Zoom, Telegram or Gmail as part of our hiring process. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.