The Gallagher Way

Finding My Place at GB Specialty: A Journey of Growth and Balance

janine mitchell photo

By Janine

December 01 2025


When I joined Gallagher Bassett Specialty, I wasn’t sure what to expect. What I discovered here has not only shaped my professional growth but also supported me through some of the most challenging moments in my personal life.

Leadership That Empowers Growth

Before Gallagher Bassett (GB), my experience was limited to one state. Today, I’ve handled claims in at least 20 states and learned new areas of law that have expanded my expertise. I’ve been promoted twice and now manage a team.

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Leadership has been instrumental in this journey, supporting me through continuing education, conferences, and even speaking engagements. The support makes a huge difference.”

Work-Life Balance That Truly Matters

Remote work was new to me when I joined GB, and it has been life changing. At this stage of my career, flexibility is invaluable. Management understands that integrating family life with work makes us better professionals.

During my time here, I relocated, moved my parents in with me, and cared for my mom through her battle with Alzheimer’s. The flexibility I had to do my job while being there for her meant the world to me.

A Culture of Collaboration

The culture here is collaborative. We handle claims across diverse sectors: healthcare, cyber, construction, etc.

We meet weekly to share insights and strategies. Everyone is willing to help, share their knowledge on case values, venues, attorneys, and strategies for resolution. That openness not only helps me grow but also adds real value for our clients.

What Surprised Me Most

I wondered if working for a large corporation would make me feel like just another cog in the machine. Instead, I’ve found that what I do truly matters. My role impacts client service and team performance and hearing positive feedback from clients is incredibly rewarding.

Gallagher Bassett does a great job of showing how our division contributes to the bigger picture, and that makes me proud of the work we do.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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