Hi there! I'm Valentina, and about a year ago, I embarked on an exciting journey with Gallagher as a Marketing Coordinator for Gallagher Canada. It was an unfamiliar territory. I came from a retail background, so the insurance and risk management space along with the Canadian market was a completely new learning curve. But learning has always energized me. I’m naturally curious, I enjoy exploring new cultures, and I’m motivated by the challenge of building something meaningful alongside people who genuinely care about what they do.
In my role today, I support the planning and execution of our marketing and communication strategy across Canada. That includes coordinating closely with internal teams to support events, creating social media and communication assets, developing sales and support materials like presentations and sell sheets, and helping bring integrated campaigns to life. My work sits at the intersection of strategy, coordination, and creativity making sure everything comes together smoothly, consistently, and to a high standard.
What a Typical Day Looks Like
No two days at Gallagher are the same and that’s something I really enjoy. I usually start my day by reviewing emails and Teams messages, checking the status of ongoing projects, and prioritizing based on deadlines, events, and campaign timelines.
Regular check ins with my team and manager are a core part of my routine. We align priorities, talk through next steps, and make sure projects are moving in the right direction. But those conversations aren’t just about work we also take time to connect as people, which makes collaboration feel natural and energizing, especially in a cross border setup.
Throughout the day, I work closely with teams across the organization aligning messaging, coordinating deliverables, and ensuring consistency across all communication pieces. I spend a lot of time creating and reviewing marketing materials, supporting campaigns and events, and paying close attention to detail and brand alignment. I usually wrap up my day by following up on action items, updating project statuses, and planning for what’s next.
What keeps me motivated is the variety every day brings new challenges, constant learning, and the opportunity to collaborate with people across different teams, cultures, and perspectives.
Where Excellence Shows Up in the Everyday
For me, excellence isn’t about doing something extraordinary once it’s about how you approach your work every single day. I’m very mindful of quality and consistency, whether I’m creating content, coordinating assets, or supporting a campaign. I take pride in making sure my work reflects Gallagher’s standards, brand, and objectives.”
Strong communication plays a big role in this. Staying organized, proactive, and aligned with my manager, team, and stakeholders’ helps projects move forward smoothly. I’m also very open to feedback I see it as essential to doing better work and continuing to grow.
I approach my role with a strong sense of responsibility and care. I want everything I contribute to reflect the professionalism and excellence that Gallagher represents, and I challenge myself through personal goals to keep improving along the way.
Navigating Complexity with Curiosity
One of the more unique challenges in my role is working in a cross cultural, bilingual environment. Supporting the Canadian market means ensuring everything is delivered in both English and French, which adds complexity but also meaning to the work.
Working closely with the Quebec team was a learning curve early on. Communication styles, workflows, and expectations felt different at first, and it required extra attention to detail and flexibility. Instead of applying a one size fits all approach, I focused on listening, asking questions, and truly understanding local nuances.
That mindset; staying curious, open, and adaptable helped me find better ways to maintain consistency and quality while respecting regional expectations. It reinforced something important for me: excellence isn’t just about getting things right, it’s about learning, adapting, and continuously improving in a diverse environment.
Living the Gallagher Way
I see Gallagher’s values reflected most clearly in how we work together every day. Respect, clear communication, and collaboration are embedded in even the smallest interactions whether it’s aligning on timelines, balancing priorities, or supporting one another through busy periods.
Two tenets resonate especially strongly with me:
'We all need one another. We are all cogs in a wheel.' and
'We are a warm, close company. This is a strength not a weakness.'
They perfectly capture what teamwork feels like here. Everyone plays an important role and understanding how each contribution fits into the bigger picture helps us work better together. Just as importantly, that collaboration is grounded in genuine human connection trust, openness, and a willingness to support one another.
That sense of belonging, even across borders, is what makes my day-to-day experience at Gallagher so meaningful.
