Risk Management
56698 Requisition #
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Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all. 


Job Details:

  • Employment Status:  Full Time

  • Job Location: Brownsville, TX

  • Starting Pay: Based on experience & education

  • Hours of Operation: Monday – Friday 8:00 – 5:00 (can vary depending on projects, assignments and other tasks)

Job Responsibilities:

  • Effectively lead, train, and develop a group of 6-8 appraisers.  

  • Effectively delegate tasks, and hold the team accountable by driving results.

  • Present ideas, implement process changes and aim to constantly improve results via objective management.  

  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair

  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Examine damaged vehicles to determine the extent of structural, body, mechanical, electrical, or interior damage.

  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.

  • Determine salvage value on total-loss vehicle.

  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, by telephone, in written form, email, or in person.


Knowledge and Requirements:

  • 3-5 years auto appraisal experience required

  • Body shop experience is preferred

  • Bilingual (English / Spanish) required

  • Must be computer literate

  • Excellent communication skills

  • Negotiation Skills

  • Problem solving & decision making skills

  • Planning & Organizational skills

  • Customer Service skills

  • Must have working knowledge of Pathways/CCC Estimating Software

  • Texas P&C Adjuster License preferred or be able to obtain one.

U.S. Eligibility Requirements:
  • Submit an application and resume/CV online to be considered.
  • 18 years of age or older.
  • Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status.  Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.
  • Willing to execute RPS’ Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure. 
RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Risk Placement Services, Inc. is a division of Arthur J. Gallagher and believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, RPS will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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