Client Service/Account Management
69313 Requisition #

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.



Our Technical Service Representative provides administrative support to the Surety Commercial Client Service Team. Together they deliver businesses tailored Insurance solutions, protecting them against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or damages to third parties. The successful candidate will demonstrate the ability to work confidently in a fast-paced environment, and will be an effective communicator with both clients and staff. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry! This role can be based out of our Mississauga or London, ON office.



Key Job Responsibilities


  • Set up and maintain client files

  • Set up and issuance of bid and final bonds

  • Client follow up for financials and project completion

  • Certificate of insurance and confirmation of insurance issuance

  • Checking bond documents for accuracy

  • Checking endorsements for accuracy

  • Issuing binders of insurance

  • Updating Blanket Builder’s Risk Adjustment forms

  • Issuing correspondence when required

  • Invoicing

  • Provide back up for both surety and project specific team members

  • Other duties as may be assigned


What Makes You Successful

  • With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance, but will also be able to have an immediate impact.

  • Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!

  • Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.

  • Insurance is a highly technical field, but that complements your keen eye for detail – always being able to maintain the highest level of accuracy in your work.

  • Highly tech-savvy, with an ability to learn new systems, tools and processes.

  • Excellent computer skills, MS Excel, MS Word, MS PowerPoint

  • Quick learner with strong retention skills

  • Extremely well organized & able to meet deadlines

  • Accurate and detail oriented

  • Ability to work well with team and others

  • RIBO license necessary



What we can offer you


Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.


We love to have fun and cultivate an enjoyable working environment. We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements. We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees. 


We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. 


Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

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