Information Technology
47133 Requisition #
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Arthur J. Gallagher & Co., one of the world's largest insurance brokerage and risk management services firms, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services to clients around the world. If you're looking for a professional career with an industry leader then you have come to the right place.  Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.
Position Summary:

The Microsoft Dynamics 365, Power BI, and Azure Collaboration Architect is responsible for maintaining the cloud-based application development life cycle in support of AJG initiatives thereof. The position will be responsible for maintaining the critical cloud-based applications from a DevOps perspective.

Essential Duties and Responsibilities:

  • Provide solutions for Dynamics 365 configurations, Power BI issues, and/or integrations with the cloud.
  • Build out the New Dyanmics 365 Architecture and instances.
  • Demonstrate knowledge of Dynamics 365 change management processes, administration Center, Power BI back end configurations 
  • Utilize DevOps tool chains and processes
  • Regular usage of Azure Portal configurations and resources
  • Demonstrate knowledge of integrating Dynamics 365 with other cloud based and on-premise applications
  • Develop and document Dynamics 365 and Power BI infrastructure with on-premise tools
  • Provision users with the Microsoft 365 admin center
  • Create security groups with the Microsoft 365 admin center for Dynamics 365 instances
  • Demonstrate leadership ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation
  • Troubleshoot and resolve issues related to Dynamics 365 and Power BI and will interface with the Microsoft engineers on application issues
  • Aid in data steward activities in the production environment
  • Contribute to DevOps development activities and complex development tasks 
  • Troubleshoot and resolution of complex problems within the infrastructure
  • Work on designing/implementing/automation procedures for deployment, configuration, patching and upgrading of systems and applications
  • Work closely with vendors, internal groups and outside agencies to provide technical leadership and solutions
  • Refine and automate regular processes, track issues, and document changes
  • Provide 24x7 support for critical production systems.
  • Perform scheduled maintenance and support release deployment activities after hours.


  • Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
  • 5+ years of experience with Microsoft CRM
  • 2+ years of experience with Dynamics 365 and the Administration portal
  • 2+ years of experience with Azure administration portal
  • 1 year experience with Power BI administration
  • Exposure to multiple, diverse technologies and processing environments 
  • Hands on experience designing and deploying complex solutions Azure based applications
  • Excellent presentation and communication skills to technical and non-technical audiences.

U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status.  Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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