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Information Technology
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53597 Requisition #
Thanks for your interest in the Service Desk Team Leader position. Unfortunately this position has been closed but you can search our 795 open jobs by clicking here.

What will you need to succeed in this position?

 
  • Experience in leading and mentoring a Service Desk Team
  • Proven ability to develop and maintain good relationships with customers and vendors
  • An awareness of information security.
  • A sound understanding of customer service delivery in an IT environment and service management methodologies (such as ITIL).
  • Experience with desktop hardware and software, including operating systems and MS products.
  • Technical skills and experience with Microsoft, specifically Active Directory and Citrix technologies
  • Strong time management and the ability to manage shifting priorities
  • Excellent problem solving and analytical skills
 
What we can offer you:
 
  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards to celebrate your contribution to the company
  • Employee assistance program for yourself and your immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
 
 
To apply
 

Do you think you can make an impact to our business? We want to hear from you today, click on Apply for this Job.

GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.

 
You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.

Agency applicants will not be considered for this role.


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