Information Technology
65221 Requisition #
Thanks for your interest in the Service Desk Team Lead position. Unfortunately this position has been closed but you can search our 602 open jobs by clicking here.

Your Skills, Experience and Qualifications:

  • ITIL or an MCP certification, with good knowledge of ITIL with relation to Service Desk, User & Security Group Active Directory.
  • Used to Microsoft-based operating systems; Windows 7, Office 2010 and Outlook 2007 in particular.
  • IT Service Desk / Supporting users remotely, whilst balancing incidents, business expectations and mass communications.
  • Superb communication skills and telephone manner, outstanding organisational and troubleshooting skills. Ambitious achiever who gains satisfaction from providing excellent customer service with full MS Office proficiency
  • The role is shift-based and will rotate within the Service Desk hours of 8am – 6pm Monday to Friday.
  • Eligible to work in the UK.

What we offer you:

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.


Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

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