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Information Technology
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53931 Requisition #
Thanks for your interest in the Service Desk Level 1 position. Unfortunately this position has been closed but you can search our 634 open jobs by clicking here.

What will you need to succeed in this position?

 
  • Ability to communicate technical information to both technical and non-technical customers
  • Experience in customer service delivery within a technology environment, ideally a service desk or trouble-shooter role
  • Ability to work as part of a team as well as unsupervised.
  • Technical skills and experience with Microsoft, specifically Active Directory and Citrix technologies
  • Experience with desktop hardware and software, including operating systems and MS products.
  • Strong customer service focus and a drive to exceed expectations
  • Relevant Industry Certifications, and experience in the Insurance or Financial Services sector would be a plus but not essential.
 
What we can offer you:
 
  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards to celebrate your contribution to the company
  • Employee assistance program for yourself and your immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
 
To apply
 

Do you think you can make an impact to our business? We want to hear from you today, click on Apply for this Job.

GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.

 
You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.

Agency applicants will not be considered for this role.

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