Senior Systems Operations Engineer - IT

Information Technology
51103 Requisition #
Thanks for your interest in the Senior Systems Operations Engineer - IT position. Unfortunately this position has been closed but you can search our 634 open jobs by clicking here.

Person Requirements:

  • An ITIL qualification is desirable but not essential

  • A solid grasp of how applications interact with the Windows Operating System is critical as is experience in Enterprise Microsoft products and expertise in Active Directory.

  • A validated understanding of hardware issues and knowledge of high availability and DR concepts would be a benefit for the team.

  • Desirable Knowledge of Citrix XenApp/XenDesktop/PVS/ELM

  • We’re all about automating as much as possible in our team, so knowledge of scripting with Powershell for instance is a desirable skill

  • Significant experience in providing 3rd level (or higher) support within a corporate environment

  • Experience of supporting high availability and large server estates essential

  • Logical troubleshooting methodology
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service. Someone who can quickly grasp and interpret salient information with the ability to take a can-do approach without the need for supervision.

  • Good interpersonal skills and the confidence to communicate with global technical teams

  • Eligibility to work in the UK

The role is shift based and will rotate within the hours of 7am-6pm Monday to Friday. Due to the nature of a support role and when implementing changes etc. some out of hours work can take place out of these set hours, e.g. evenings and weekends. You may on occasion have to travel to one of the regional offices when required.

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.


Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.  Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

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