Senior Systems Operations Engineer - IT

Information Technology
47683 Requisition #
Thanks for your interest in the Senior Systems Operations Engineer - IT position. Unfortunately this position has been closed but you can search our 180 open jobs by clicking here.

Person Specification:

  • An ITIL qualification is desirable but not essential
  • A solid grasp of how applications interact with the Windows Operating System is critical as is experience in Enterprise Microsoft products and expertise in Active Directory.
  • A validated understanding of hardware issues and knowledge of high availability and DR concepts would be a benefit for the team.
  • Desirable Knowledge of SCCM
  • Desirable Knowledge of Citrix XenApp/XenDesktop/PVS/ELM
  • We’re all about automating as much as possible in our team, so knowledge of scripting with Powershell for instance is a desirable skill
  • Significant experience in providing 3rd level (or higher) support within a corporate environment
  • Experience of supporting high availability and large server estates essential
  • Logical troubleshooting methodology
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service. Someone who can quickly grasp and interpret salient information with the ability to take a can-do approach without the need for supervision.
  • Good interpersonal skills and the confidence to communicate with global technical teams
  • Eligibility to work in the UK

The role is shift based and will rotate within the hours of 7am-6pm Monday to Friday. Due to the nature of a support role and when implementing changes etc. some out of hours work can take place out of these set hours, e.g. evenings and weekends. You may on occasion have to travel to one of the regional offices when required.
Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerage, risk management, and human capital consultant companies in the world. With significant reach internationally, we are an equal opportunities organization who employs over 26,000 people and our global network provides services in more than 150 countries.
Our people partner with businesses across countries and international territories to provide relevant and impactful professional advice. Regardless of what risk and challenges our clients have, we work hard and utilize industry specific expertise to find the best solution and to deliver it with world-class service.
 We continue to build on 90 plus years of expertise that spans global industries. No matter the size of the organization we partner with and the challenges presented by the industry, we work tirelessly to provide solutions that maximize value for our clients.
Our values are core to our culture. Passionate service, strategic innovation, and ethical behavior form the basis of how we do business. We help businesses go beyond their goals. It’s the Gallagher Way.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.  Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favorable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
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