Senior Liability Claims Consultant

📁
Claims
📅
57658 Requisition #
Share this Job
  • Join our Global Organisation within a highly-specialised claims team
  • Genuine career development and progression
  • Accelerate your General Liability Claims Career
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.
 
Through a team geographically dispersed throughout Australia, GB provides a suite of claims management and related services out of CBD offices located in Brisbane, Sydney, Melbourne and Adelaide and in New Zealand from Auckland, Napier, Wellington, Christchurch, and Dunedin.
 
We are proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
 
The position
 
Due to continued growth we are currently seeking a Senior Liability Claims Consultant to join our team in our brand-new corporate office located in the heart of the Sydney CBD
 
This is an excellent opportunity for a Liability Claims Consultant with exposure to a Health portfolio that is looking to solidify their career within our Global Brand
 
Responsibilities include but are not limited to:
  • Manage a portfolio of liability claims end to end
  • Attend and run settlement conferences;
  • Coach and mentor other consultants as you will act as an SME across your portfolio
  • Interpret public liability and professional indemnity policy wordings and apply accurately
  • Provide advice to insurer clients on indemnity, liability, quantum, reserving and settlement
  • Liaise with various third party providers including solicitors, loss adjusters, brokers and barristers
  • Settling claims within client service instructions, company guidelines and delegated authority
  • Attending client meetings where applicable
  • Achieve monthly KPI’s as designated by management
  • Comply with legislation such as Insurance Code of Practice and other relevant legislation / regulations and policy requirements
  • Resolve complaints in accordance with company guidelines
  • Identify potential fraud/recovery indicators for claims where applicable

 

What we are looking for:
  • At least 5 years of Claims experience in public liability and/or professional indemnity Industry specific ANZIIF qualifications (desirable)
  • Flexibility and receptivity to change
  • Focused on customer / client
  • Negotiation skills
  • Excellent customer service skills;
  • Excellent communication and interpersonal skills
  • PC literate – Database and Microsoft Office
  • Time management and organisational skills
  • Team players
 What we can offer you:
  • Attractive remuneration packaging
  • Truly Flexible work hours and WFH options
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
To apply
 
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.
 
Only people with the right to work in this country will be considered for this position.
 
Agency candidates will not be considered for this role.

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