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Information Technology
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50144 Requisition #
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Senior Business Analyst
 
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.
 
We are proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
 
The position:
 
Currently we are seeking a Senior Business Analyst to join our International Applications team based in Brisbane CBD.
 
Help us build a world-class applications development team.  Join our established and growing Claims Platform Delivery Team to support the continued platform enhancements and international rollout.
 
In this role you will be a key team member supporting requirements solicitation, clarification and related documentation. Reporting to the Delivery Manager, and working with the Lead BA, you would be a hand’s on team member having direct interaction with developers and test analysts using a Sprint style approach.
 
Responsibilities include but are not limited to:
 
  • Elicit requirements from business and technical stakeholders.
  • Develop specifications for new functionality or changes to existing functionality, including high-level business requirements, process maps, functional requirement specifications and Agile user stories.
  • Local lead and co-ordination of application development activities (across the full SDLC) between business stakeholders and technical resources.
  • Assist the Service Manager on application deployments, change & release.
  • Liaise with key business stakeholders and act as an escalation point for business issues.
  • Undertake BA duties within a project environment and/or a BAU operational capacity.
  • Identify issues and suggest improvements to support the continuous improvement of the team.
 
To win this role you will be able to demonstrate the following skills and experience:
  • Minimum 5+ years of BA experience across the entire software development lifecycle, preferably in the insurance/finance industry
  • Tertiary qualification(s) in IT or related fields
  • CBAP or CCBA preferred
  • Participation/lead in major IT delivery projects, ensuring solution enables business processes
  • Solid experience with end-to-end projects and implementation lifecycle
  • exposure to claims management systems will be highly regarded
  • Strong analytical thinking and problem solving skills,
  • Worked closely with and alongside development teams, able to communicate in their language
  • Great communication and relationship development skills
  • Customer-focused mindset, with excellent stakeholder management skills
What we can offer you:
  • Attractive remuneration packaging
  • Flexible work hours
  • Opportunity to help shape a growing world-class application team
  • Diverse range of projects across multiple  application platforms
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program 
To apply
 
If you think you can make a positive difference to our business we want to hear from you today! Click on Apply for this Job.
 
Only people with the right to work in this country will be considered for this position.
 
Agency candidates will not be considered for this role.

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