65192 Requisition #

Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.


Employment Status: Full-Time 

Agency Hours of Operation: 9:00am - 7:00pm, Monday through Friday & 10:00am - 3:00pm Saturdays 

Licensing requirements:

Position requires a min. of a Personal Lines License. Unlicensed new hires will be provided 2 license test attempts and are required to obtain a min. of a Personal Lines License within 60 days of employment.


  • The primary purpose of a Sales Support is to support the sales team while providing our customer base with an extended focus on client retention 

  • Ensure availability in the phone queues to take incoming agency and company calls 

  • Assist Agents/Brokers & Agency Managers with writing of applications and other related transactions 

  • Call cancelled policies per the company standard 

  • Assist in customer retention efforts as instructed 

  • Help Agent/Broker & Agency Managers with their solicitation of leads/prospects while updating company systems as instructed 

  • May be assigned the task of daily deposits due by 12 noon each day

  • Deliver exceptional service via telephone and other available interaction options

  • Act as point of contact between insured, insurer, underwriter, and Agent/Brokers

  • Any other duties that are identified and assigned at a later date

What We Require:
  • A High School diploma or equivalent.
  • Minimum 1 year sales experience.
  • Employment is contingent upon getting the P&C license within a 60-day period.
  • Excellent communication skills both oral and written.
  • Computer Proficiency.
  • Excellent bilingual communications skills in English and Spanish.
Key Characteristics:
  • Act independently with minimal direction.
  • Strong interpersonal skills.
U.S. Eligibility Requirements:

Submit an application and resume/CV online to be considered.18 years of age or older.Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas),such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.Willing to execute RPS’ Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.
RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Risk Placement Services will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.