Information Technology
50388 Requisition #
Share this Job
  • Newly created role and team
  • Work with the business teams on detailed process mapping
  • Think outside the box for process/toolset improvement
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.

We are proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.


The position


Currently we are seeking a RPA Analyst / Consultant to join our corporate office located in Brisbane CBDThis role will be reporting to the Head of Automation, AI and Analytics and will form part of a new established Automation centre of excellence.

Responsibilities include but are not limited to:

  • Qualify and quantify RPA opportunities
  • Manage the Automation and RPA opportunity pipeline
  • In charge of collecting test data and test cases
  • Acts as a bridge between the technical teams and the business SME
  • Create detailed process description (after optimizations) and walkthrough
  • that can be directly used for artefact development
  • Record Benefits Quantification post RPA deployment
  • Responsible for creating the process documentation
  • Support and test existing processes in production where required

What we are looking for:
  • Prior experience as a Business Analyst or Process Owner
  • Previous experience in UiPath
  • Experience in Abbyy FlexiCapture a plus
  • Strong analytical mind and understanding of the RPA software capabilities used for automation
  • Strong knowledge of RPA limits and constraints.
  • Strong process mapping background
What we can offer you:
  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
To apply

If you think you can make a positive difference to our business we want to hear from you today!

Click on Apply for this Job.

Gallagher Bassett is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.

Only people with the right to work in this country will be considered for this position.

Agency candidates will not be considered for this role.

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