Client Service/Account Management
71740 Requisition #

Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds, from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in. And we’re pretty damn good at it as well. But if you think that employee happiness is all beanbags and beer fridges, stop reading and move on. This role isn’t for you. 

Here at Gallagher – Employee Experience & Communication, we’re much more than emails and home mailers. We’re driving behavioural change, at scale, for some of the biggest household names on the planet. From high street fashion brands to global tech giants, we find creative ways to take each unique workforce and transform it into a force of nature.  

Are you comfortable testing and dabbling with some developing? Have you got some relevant experience in a QA role? Does the following sound familiar?

  • Passionate about end-to-end testing
  • Obsessive about quality
  • Will jump at the chance to get your hands dirty with the code
  • Loves a good unit test
  • Comfortable enough to be able to code a simple website
  • Keen to develop and implement processes
  • Has an eye for detail
  • Is a people person
  • Likes a good brew


What is the role? 

To work with developers to ensure that our code is of the best quality, is well tested and meets all relevant standards. It is also to work with the wider Gallagher team to ensure that these standards are understood and followed through by all.

Key responsibilities:

Ensuring all projects (by working with others in the team):

  • Include meaningful and passing tests
  • Are using Continuous Integration
  • Are accessible
  • Work on various screen sizes
  • Are free from vulnerabilities
  • Writing code to facilitate the above
  • Writing tests (unit/integration/acceptance) to facilitate the above
  • Feeding into new processes and working with the team to roll out and follow through.
  • To be able to actively contribute in technical meetings, internally and externally 
  • As required, perform the role of any a web developer in order to ensure project success
  • To attend suggested relevant courses and take advantage of other L&D opportunities that arise


Our tech stack

We use whatever tool is best for the job. This varies from project to project but this is some of the technology we’ve used recently:

  • JavaScript Frameworks: Vue/React/Angular
  • Typescript
  • Ruby/Rails
  • Testing frameworks: Rspec/MiniTest/Jest/Mocha/Chai
  • PHP
  • GCP


Approximate time splits 

  • Project work: 75% 
  • Other (L&D, internal meetings and events etc): 20% 
  • Administration: 5%

Eligibility Requirements

  • Must have the Right to Work in the United Kingdom   


What we offer you:

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team.  Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group.  By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

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