Product Manager – Risk Management Information Systems

Information Technology
47051 Requisition #
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  • Gallagher Bassett was established in Chicago in 1962 as a Third Party Administrator (TPA) providing claims and risk control services to self-insured clients and now has 125 branches and over 3,600 skilled professionals in the USA, UK, Australia and Canada. Gallagher Bassett UK was founded in 1991 and now has twelve offices across the UK with over 300 claims handling staff.

    Gallagher Bassett UK provides claims management and risk management services to corporate, national and local government, insurer and broker clients.


    We are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. We present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

    Job Objectives:

    • Ensure that the Luminos Product Offering meets the needs of clients and prospects of GBUK.
      • Identify and develop core RMIS functionality required in the UK marketplace
      • Identify and develop ways the product offering can effectively provide unique value that is a differentiator in the marketplace
    • Support Client Management, Sales and Marketing to ensure they are informed of Luminos capabilities (new and existing) and able to communicate the product offering to clients and prospects
    • Manage an effective implementation and training process to deliver Luminos to current and future GBUK clients

    Key Responsibilities: 

    • Become subject matter expert of the Luminos platform and capabilities
    • Work with the Business Development and Client Management to assess client and prospect needs in the RMIS
    • Develop a strategic roadmap for providing RMIS functionality to the UK
    • Prioritize roadmap by evaluating the value provided and effort to develop
    • Triage the criticality of defects and prioritize the criticality
    • Liaison with Global Luminos Product team
    • Coordinate the UK needs to incorporate them into overall Global RMIS roadmap
    • Provide subject matter expertise on regional requirements including currency, language, UK specific coverages and coverage requirements
    • Review and approve requirements for standard reports, dashboards, screens, and data feeds
    • Support RFP process by responding to questions related to the RMIS product offering
    • Manage and effective implementation and training process to deliver Luminos

Job Qualifications and Competencies

  • Product Management or Business Analyst experience, preferably in the insurance industry
  • Excellent judgment concerning management of product development challenges, issues, and tradeoffs
  • Risk and claims management experience
  • Experience using the RMIS products of carriers, other third party claim administrators and/or third party RMIS providers
  • Experience using Origami RMIS is a plus
  • Skill at creative methods of representing and understanding data
  • Experience using technology and communicating requirements to software development organizations
  • The drive and desire to produce tangible deliverables
  • Exceptional communication skills and strong analytical skills

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