National Technical Claims Manager

45843 Requisition #
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What is the role?


Due to an internal transfer, we are seeking a new Technical Claims Manager to join the team in North Sydney. Reporting to the Head of Claims, this role will see you advising all of our distributions areas on our most complex and legally themed claims.  You will also work very closely with our claims executives in lifting their technical competencies.


The role has a close working relationship with the Legal, Risk and Compliance function assisting and identifying systemic exposures as well as providing guidance in the more complex cases.


Gallagher looks to promote workplace flexibility. For the right candidate, we could consider 4 days per week, a 9 day fortnight or another flexible working pattern. Please just specify your desired working arrangements in your covering letter.



What are we looking for?
First and foremost, we’re looking for someone passionate about helping drive our culture of client advocacy. In addition to this, as the successful candidate you will be/have:


  • Considerable general insurance technical claims management and leadership experienced gained either in a broker, underwriter, claims service provider, law firm or underwriting agency.
  • Strong technical knowledge that spans commercial and corporate general insurance with a deep understanding of complex insurance programs and how claims fit into these.
  • Legally qualified
  • Extensive experience in leading long tail claims in particular financial and professional lines - particularly catastrophic losses.
  • A proven ability to coach and improve the claim skills of others


You will have exceptional stakeholder management skills and the ability to think strategically and implement change practically. You will be highly pragmatic in reaching cost effective solutions and find ways to have claims paid.


Why Gallagher Australia?
Gallagher is one of Australia’s - and the world’s - largest insurance broking and risk management companies, with 25,000+ employees globally. We pride ourselves on being a socially responsible, ethical, and teamwork driven company, expressed through a set of shared values outlined in The Gallagher Way (


What will we offer?
In joining Gallagher North Sydney, you will enjoy:

  • A competitive remuneration + superannuation + incentive program
  • State of the art offices, facilities and bright, open floor planning
  • The opportunity to salary sacrifice to your superannuation
  • The opportunity to purchase additional annual leave as well as one volunteer day at year at your choice of charity
  • Discounts to major retailers through our AJG Rewards scheme
  • The opportunity to enrol in the Employee Stock Purchase Plan to both invest in your future and share in the company's growth potential
  • Excellent end-of-trip facilities including showers, towels, hairdryers, bike racks, ironing facilities and lockers.
  • An extensive range of complimentary tea, coffee, biscuits and fruit baskets
  • Regular social events including afternoon teas, monthly Friday beverages and fun events like company trivia


How to apply?
For more information please contact Karine McAuliffe on 02 9424 1739. Otherwise, please apply online today.


Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.



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