Liability Claims Representative Associate

📁
Claims
📅
52328 Requisition #
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Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.
 
Position Summary:

Investigates, evaluates, disposes and settles less complex claims under close supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves. Incumbent has completed introductory training in claims adjusting methodologies, has obtained all initially required licenses, and is at full case load capacity. Employee is working to establish and build claims reserve and settlement authority levels, while continuing to grow their understanding of claims management processes. Generally under the mentorship of more senior claims adjusters.  

Essential Duties & Responsibilities:
  • Interfaces with, and obtains information from, claimants, clients, vendors and other resources.
  • Conducts limited investigations, appropriately documents information, evaluates losses and exposures and recommends appropriate settlements to conclude claims.
  • Analyzes and evaluates various coverage, liability, exposure and damage issues.
  • Maintains effective and ongoing communication with various internal and external contacts.
Required:
  • High School Diploma
  • Minimum of 1 year related claims experience required.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.
Desired:
  • Bachelor's Degree
Work Traits:
  • Able to multi-task, establish priorities, complete tasks/assignment timely and comply with process requirements. 
  • Solid verbal and written communications skills. 
  • Exceptional commitment to customer service. 
  • Able to work cooperatively in a team environment.
U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered.
  • Must be 18 years of age or older.
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
 
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.‚Äč Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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