Client Service/Account Management
53879 Requisition #
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Do you have a natural ability to organise, challenge the status quo and look at the finer details? Your role will challenge you to deliver your best efforts. We need someone with clear focus, a dream to get the details right first time and a real passion for process.

We are recruiting an IBA Cashier to join our Finance team based in Glasgow. You liaise with our branches to help them resolve any transactions that seem out of place. It's a dynamic but in-depth role that needs your full attention.

Do you possess a confident telephone manner and work with conviction? You'll extract the correct information from every phone call, staying on track and focussed to resolve the challenges that arise.

We would love for you to come from a similar background but as long as you have superb social skills and natural analytical skills, we're happy. Your aim is to deliver a strong track record of results and take pride in achieving your objectives.

Your Role:

  • You seek to resolve any issues on insurer transactions; by having open and frank conversations. Ensuring you reconcile statements & accounting systems every month. It's critical to have high accuracy standards, we're counting on you to get it right.
  • Your deal with settlements, making sure they don't result in funding transactions. You assist in the remediation of any funded items; evaluate the invoice listing report ensuring all items are correct and then settled accordingly.

Our company was founded on strong relationships, delivering sound advice, excellent client service and creative solutions. We put ourselves in the best position to succeed when we demonstrate that our clients are at the core of everything we do.


Your Experience, Knowledge & Skills:

  • A university degree preferable but not essential but we would like you to have a deep knowledge of Microsoft Excel.
  • With a basic grasp of insurance products or even previous experience of working within financial services; you're a really valued member of our highly effective team.
  • You have excellent attention to detail and customer service focus, you're empathetic with strong communication and interpersonal skills.
  • Multi-tasking and planning are your key strengths. Your ability to prioritise workload and operate to strict deadlines is paramount and adds to your success.
  • You have eligibility to work in the UK

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

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