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Client Consulting & Support
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67496 Requisition #
Gallagher Benefit Services, Inc. (GBS) consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security – all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for Gallagher Benefit Services, remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

 

How will you contribute to the team? 

As the HR Technology Consultant III you will provide a range of consultation services to clients on the development and implementation of key initiatives in the areas of HR and Benefits Technology in order to help build and sustain a high performing organization.

You will work collaboratively within the organization to ensure business planning and performance management processes. You have the ability to support the team and help lead continuous improvement and enhance client satisfaction. 

-    Problem Identification: You are able to define the problem through management consultations, team meetings, case framework analysis, and other applicable strategies

-    Conceptual Thinking: You can break a problem into small, manageable segments; identify the factors that affect the problem; decide how to approach the project

-    Research: You will conduct objective research on current market trends, competitors, product demands, and other related topics to support critical analysis

-    Knowledge: You can draw upon personal and company knowledge, trends, and experiences to highlight relevant implications for clients. However, if knowledge is lacking or insufficient, seek out company resources to fill the gap.

-    Interview: You will interview or facilitate focused group discussions with stakeholders, managers, supervisors, and other employees for data gathering

-    Document Review: Check and analyze information such as financial status, business flows, and other relevant data to support the project outcome

-    Synthesis: Summarize all gathered data and facts; deduce logical conclusions based on valid arguments

-    Progress Report: Attend regular meetings and reports project progress to management including the use of company software planning tools

-    Recommendation: Brainstorm, finalize, and present recommendations for solutions to the business dilemma with ample justification and practical advice

-    Retainer Client Recommendation: Field client questions with minimal support

-    Organize and execute business project on behalf of clients according to client’s requirements

-    Effectively engage with clients, including senior leadership to facilitate organized teams, ensure meaningful results are achieved, and build ongoing relationships

-    Meet with assigned clients when needed and perform an assessment of a problematic situation

-    Actively work to build an energizing team environment and provide mentorship for any occurring problems and issues

-    Contribute to knowledge sharing and team development

-    Prepare proposals when appropriate

-    Develop work plans then manage budget & monitor projects

 

COMPETENCIES:

 To be successful in the role you should be a self-motivated individual with a keen attention to detail. We are looking for a team member with the following competencies: 

-    You have proficiency using Microsoft Office

-    You have proven success using analytical and quantitative skills

-    You have a strong ability to show interpersonal skills

-    Research skills - basic proficiency

-    You have excellent oral and written communication skills

-    You have intellectual Curiosity

Required:
  • Bachelor's degree
  • 3 or more years related experience
U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  

 
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.‚Äč Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

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