GTS Senior System Engineer - IT

Information Technology
50452 Requisition #
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How can we keep going when everything around us fails... easy, we've got you. We're looking to secure top talent within the Disaster Recovery (DR) arena. We need you to work within our IT team and protect our international organisation against the destruction that a disaster could bring.

The role involves creating & building our DR capabilities to industry standards. You'll cleverly define & craft solutions and detailed plans. Delivering dedicated testing for multiple business applications you will support our wider business and IT functions.

You will work with the business, application support team, global IT colleagues, vendors & other key partners to ensure a robust DR capability is available. You take pride in providing leadership, mentorship and coaching on all aspects of Gallagher DR provision.

What will you be doing?

  • You'll define the DR planning & testing scope. This means setting key criteria and ensuring we reach those measures. You'll consider outputs, timescale, quality and cost to ensure DR compliance & business requirements are understood and agreed.
  • You're responsible for designing and coordinating not only the testing of our processes but also monitoring and reporting on the outcomes. You'll capture issues and defects and advise on how best to fix them.
  • You produce sustainable documentation that accompanies System Impact Assessments, Risk Assessments, Site Plans, DR Plans, Test Plans, Test Reports & DR Status reporting. It's your role to take care of these documents, ensuring they are maintained at all times and stored within the relevant repositories.
  • You'll build and nurture positive working relationships with multiple business partners.

What are we looking for?

  • Minimum bachelor's degree or demonstrable experience required with emphasis in Computer Science, Engineering or Information Systems Management.
  • Detailed knowledge of Disaster Recovery activities with hands on planning & testing experience would be helpful. As would the ability to support us with our IT Hardware; including, Citrix, VMWare, CISCO Telephony, associated networks and hardware.
  • You have a strong knowledge of application interface protocols and technologies, coupled with your deep understanding, analysis & interpretation of data, its flow/transmission and database relationships.
  • You use your positive working knowledge of Data Centre hosting architectures & solutions would be beneficial as would strong judgment and effective decision-making skills.
  • You'll be a great communicator who can lead & influence your peers & colleagues, you effectively manage change and inspire others.

Founded in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerage, risk management, and human capital consultant companies in the world. With significant reach internationally, we are an equal opportunities organisation who employs over 26,000 people and our global network provides services in more than 150 countries.

Our people partner with businesses across countries and international territories to provide relevant and impactful professional advice. Regardless of what risk and challenges our clients have, we work hard and utilize industry specific expertise to find the best solution and to deliver it with world-class service.

We continue to build on 90 plus years of expertise that spans global industries. No matter the size of the organization we partner with and the challenges presented by the industry, we work tirelessly to provide solutions that maximize value for our clients.

Our values are core to our culture. Passionate service, strategic innovation, and ethical behavior form the basis of how we do business. We help businesses go beyond their goals. It’s the Gallagher Way.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

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