Group Insurance Administrator

Administrative Services
65236 Requisition #

Gallagher Bassett Services Pty Ltd is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations, helping people who have suffered a loss or damage get back to work and their life.
We are proud to be named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.


Corporate Services Network (CSN), recently acquired by Gallagher Bassett, is seeking an experienced Group Insurance Administrator to join our growing team. We are a high growth, successful, administration practice specialising in providing a suite of tailored services to the life insurance industry.

The Position

Based in our Sydney Office, we are seeking a Group Risk Administrator for a part -time position to provide efficient claims reviews, underwriting and claims administration in the Group Risk Administration team. Key responsibilities will include:

  • Managing a portfolio of clients
  • Analysis
  • Provide general policy administration, annual reviews and underwriting administration services to insurance companies.
  • Conduct premium calculations and membership reconciliations as per agreed policy schedule
  • Ensure all premiums are requested on time and followed up regularly
  • Develop positive and professional relationships with our clients
  • Identify opportunities for process improvements
  • Data Entry
  • Use of CRM system
  • Comply with the Insurance Code of Practice
  • Comply with privacy and confidentiality principle to all work practises

To be successful, you will have previous administration experience (preferred) and be proficient in the use of Microsoft Excel.  You will need strong organisation and time management skills as well as demonstrated problem solving and resolution ability.  We are looking for someone who is proactive and with excellent communication and interpersonal skills, professionally presented and someone who enjoys being part of a team.  Degree in Actuarial, Business or Mathematics; or relevant life insurance experience and strong analytical ability and numbers focused.


What we can offer you:

  • Attractive remuneration packaging
  • Training – we pride ourselves in helping you realise your full potential
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Staff referral incentive
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program

To apply:


We pride ourselves on delivering high standards of service to our clients. If you are Customer Centric and feel you can make an impact then we would like to hear from you today, click on Apply for this Job.  


Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.


To be considered for this opportunity you must have right to live and work in Australia when applying


Agency candidates will not be considered for this role.


GB is an equal opportunity employer and is proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.

Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.