FNOL Handler
Thanks for your interest in the FNOL Handler position.
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Qualifications:
- Good understanding of the motor insurance industry or financial background would be an advantage
- Able to communicate effectively at all levels
- Previous phone based customer service experience ideally gained within the insurance industry
- Ability to meet specific deadlines
- A committed and flexible approach
- Awareness of different classes of business, fleet/commercial/private
- Displays enthusiasm and commitment, willing to own problems and take responsibility for own actions.
- Good knowledge and understanding of the company’s in-house claims system carat and a working knowledge of all other systems to use as part of the role
- Familiar with vehicle types, makes and models (advantage)
- Good attention to detail and understanding of the importance of accurate and thorough data capture
Eligibility Requirements:
- Interested candidates must submit an application and resume/CV online to be considered
- Must be 18 years of age or older
- Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
- Must have unrestricted work authorization to work in the United Kingdom.