Corporate and General Services
49217 Requisition #
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Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.


Arthur J. Gallagher Risk Management Services, Inc. is the U.S. retail property/casualty brokerage division of Arthur J. Gallagher & Co. Our advisors specialize by industry and coverage types—developing solutions uniquely tailored to individual client requirements. We deliver a full range of insurance and risk management products and services, including traditional and loss-sensitive coverages, captives, alternative risk solutions, and financial products to clients around the world. For additional information, please refer to Career Opportunities with Arthur J. Gallagher & Co.

Position Summary:
  • Completes project deliverables for one or more projects with little or no guidance.
Key Responsibilities:
  • Identifies new tasks and drives them out independently.
  • Builds project plans to ensure timely, effective implementation.
  • Identifies activities to be completed by others on an assigned projects.
  • Designs conceptual business and IT solutions. 
  • Completes business cases, including quantitative analysis.
  • Communicates with project team members to share project goals and expectations.
  • Addresses gaps in project plan timelines, and builds action plans to rectify them.
  • Develops and delivers training on assigned projects
  • Demonstrates basic proficiency in a most core project skills.
Additional Considerations:

  • Oversight and remediation of issues related to of GSH automated data processing
  • Cross platform reconciliation of data with clients as well as internal and external business partners
  • Manipulate and load data files into enrollment database
  • Perform data entry using the company’s enrollment database
  • Monitor and remediate any data errors or processing issues
  • Engage in root cause analysis of data or process issues and recommend solutions
  • Download and process enrollment and other related data from internal and external ftp sites
  • Process online and paper forms and applications
  • Contact students and/or clients to collect or verify information
  • Work closely with Manager of EDI to manage and prioritize department workload
  • Respond to internal and external inquiries within service standards
  • Acts as resource regarding product eligibility requirements and enrollment protocol
  • Review and update internal process documentation
  • Responsible for accuracy, efficiency and retrieval of processed data
  • Manage relationships with internal and external business partners
  • Identify opportunities to leverage data to strengthen the GSH service delivery model
  • Act as resource for team members and internal / external business partners
  • Research complex, high profile issues, and present findings to senior leadership
  • Act as mentor to staff and work closely with Manager of EDI to determine training needs and assist with training implementation
  • Follow HIPAA compliance rules by Verifying & Safeguarding private information
  • Create and provide project plans and status reports to peers and senior management team
  • Performs other job-related duties as dictated by business needs

  • Bachelor's degree and 3+ years related experience.
  • Knowledge of Microsoft Office Suite and Windows preferred
Work Traits:
  • Strong analytic ability
  • Ability to manage and prioritize multiple projects/tasks
  • Excellent written, verbal & telephone skills
U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status.  Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.