Employee Benefits - Communication Consultant

Client Consulting & Support
55596 Requisition #

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.


As a member of our benefits and HR consulting team, you’ll help our clients -- employers of all sizes, across all industries -- build workplaces that work better.


We are looking for an Employee Benefits Communication Consultant with professional business communications work experience and proven client project management capabilities in the benefits space. You will focus on client communication activities including helping determine the strategy for communications, and the tactics of employer benefit branding, plan design and implementation, technical and/or promotional writing (employee communication collateral such as; open enrollment materials, brochures, posters, landing page messaging, social media messaging, videos, etc.), and vendor management supporting the selection and ongoing services based on client needs.


You'll have the opportunity to:

  • Participate with our Lead Benefit Consultants to understand client communication strategy needs, suggest tactics and solutions to improve benefit understanding and literacy, improve employee engagement and satisfaction with employee benefit programs and administration
  • Plan and execute employee-focused programs and campaigns for specific clients, across the region
  • Interact closely with client organizations and internal consulting team. Includes responsibilities for developing short- and long-term communication objectives and tactics in alignment with organizational goals and executing upon the required deliverables.
  • Be responsible for managing multiple client projects, across multiple branch locations
  • Refer larger work projects with considerable job scope to our Specialized Communication Practice.

Do I have what it takes to be considered?

  • Benefits, Insurance Carrier and/or HR industry experience
  • Communications experience, including copywriting and/or other communications development experience
  • Graphic and brand management expertise (experience using Adobe InDesign and web-creation platforms)
  • Experience with mass email communication technology, social media for business communication, and video production
  • Strong inter-personal communication, writing, editing and time management skills; the ability to independently prioritize and manage workflow
  • Ability and desire to think strategically and make plan recommendations while also executing upon the deliverables; this is a “roll-up your sleeves” role and requires a candidate that can complete all aspects of the employee communications plan
  • Desire and experience to work in a collaborative sales environment, supporting teams in a consultative role across the region; this will require regular travel


  • Bachelor's degree with 5 years' minimum related experience.
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.
  • Strong knowledge of and experience with reporting packages.
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.).
  • Adept at queries, report writing and presenting findings.

U.S. Eligibility Requirements:

  • Apply online to be considered
  • 18 years of age or older
  • Any offer of employment is conditioned upon the successful completion of a background investigation
  • Unrestricted work authorization to work in the United States is required. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified persons with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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