Consultant (SME / Mid-Corporate / Individual) - GBS UK – Direct Healthcare
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Person Specification:
Qualifications:
Essential:
- Evidence of Continuing Professional Development
Desirable:
- CII PMI qualifications
Technical Knowledge and Understanding:
- Good level of technical healthcare knowledge (ie products, policies, insurance market and related issues) through appropriate industry exams and CPD
- Maintains industry, sector and technical knowledge
- Developing core consulting skills around communication, questioning, listening, report writing and presenting
- IT literate – Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases
- Ensures that individually and as a firm we “Treat Customers Fairly”
- Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales, and in particular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers
Experience:
- Demonstrable experience within similar role in Healthcare
- Good customer service and relationship building skills
- Strong verbal and written communication skills at all levels, both internally and externally
- Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks
- High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
Eligibility requirements
- Eligible to work in the UK