Commercial Account Manager, Mid-Market

Client Service/Account Management
64631 Requisition #

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.  

As a Commercial Account Manager, you will be working directly with our Account Executives in delivering our commercial clients tailored Insurance and Risk Management solutions.

How You Will Affect the Business

  • Supporting and develop a designated portfolio of Commercial Clientele, playing the lead role in business retention and continually building upon customer relationships.

  • Accurate and timely delivery of renewals, taking the necessary steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers.

  • Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.

  • Handle day-to-day client inquiries and policy servicing.

  • Analyze client coverage, exposures and loss experience to determine risk requirements.

  • Provide marketing support to new business production and renewals when required; negotiate with underwriters

  • Participate in large account or stewardship reviews.

  • Acting to keep current with insurance markets and changing coverages within the industry, including participating in insurer networking events.


What Makes You Successful

  • You are highly solutions oriented, always exceeding expectations through your resourceful and innovative approach with clients.

  • Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them!

  • Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!

  • Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles.

  • Highly tech-savvy, with the ability to learn new systems, tools and processes effortlessly.

Education and Experience 

  • Secondary School Diploma required, College or University Degree strongly preferred.

  • 5+ years commercial broking experience preferred.

  • French/English Bilingual capability preferred.

  • Active and in good standing Insurance License required.

  • CAIB, CIP, CRM or other relevant certifications/designations highly valued.

  • Knowledge of EPIC considered an asset.

What We Can Offer You

Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.


We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the relevant Human Rights and Accessibility Legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

Similar Listings

Dieppe, New Brunswick, Canada

📁 Client Service/Account Management

Requisition #: 70197