Client Solutions Associate, Personal Insurance

Client Service/Account Management
82821 Requisition #

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. 



The Client Solutions Associate provides administrative support to the Personal Lines Client Service Team. Together they deliver businesses tailored Insurance solutions, protecting them against the effects of damage to personal property and assets, loss of income due to unforeseen incidents or damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry!



Key Job Responsibilities

  • You will be supporting a designated portfolio of clientele, playing an essential role in business retention and ultimately ensuring clients have a seamless renewal experience. 
  • This role will update documents on company portals, prepare renewals and endorsements, process web-based changes.
  • Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships.
  • You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems.
  • Identify areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.



What Makes You Successful

  • With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance, but will also be able to have an immediate impact.
  • Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!
  • Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
  • Insurance is a highly technical field, but that complements your keen eye for detail – always being able to maintain the highest level of accuracy in your work.
  • Highly tech-savvy, with an ability to learn new systems, tools and processes.


  • Secondary School Diploma required, College or University Degree strongly preferred.
  • Successful completion of Insurance Broker License within 3 months of start date.
  • A year of professional work experience required. Experience in an Insurance Brokerage or Customer Facing Environment highly preferred
  • Proficient with the Microsoft Office suite. 



What we can offer you 

Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. 


Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.