Client Service/Account Management
75233 Requisition #
Thanks for your interest in the Client Service Manager position. Unfortunately this position has been closed but you can search our 1,278 open jobs by clicking here.

Essential Responsibilities:

  • Comfortably engages others in a consultative discussion
  • Basic understanding of professional and industry standards/practices
  • Role model for high performance and Gallagher’s shared values
  • Consistently delivers high quality work on a timely basis
  • Builds collaborative and mutually meaningful relationships with internal and external clients
  • Comfortable analyzing and using data to make decisions
  • Effectively balances a strong client focus with maximizing operational efficiency
  • Quickly determines critical issues, detail oriented
  • Solves problems quickly and focus solutions on the root cause
  • Learns new systems, processes and skills quickly
  • Works effectively as a team
  • Works in a self-directed manner
  • Focused on best practices for operations processes and procedures
  • Effectively manages/balances multiple and sometimes competing priorities
  • Facilitates and/or leads group meetings with internal and external clients
  • Solid financial acumen



  • Bachelor's degree with 0+ years client service and/or claims management experience –OR– High School degree/GED with 3+ years client service and/or claims management experience
  • Producer’s license
  • Proficient in Microsoft Office applications
  • Strong written and verbal communication skills
  • Proficient in using technology as a tool to maximize productivity and quality
  • Previous experience managing client relationships
  • Insurance knowledge – P&C experience preferred

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  


Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.‚Äč Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

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