62367 Requisition #

Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.

We are proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.

The position:
Our established Motor Claims team are seeking an experienced Motor Claims Consultants to join our positive and dynamic Motor Claims Team in our brand-new corporate office located in the heart of Sydney CBD

Responsibilities include but are not limited to:

  • End to end claims management;

  • Settling claims within client service instructions, company guidelines and delegated authority;

  • Building and developing external business relationships;

  • Attending client meetings where applicable;

  • Preparing Standard Client Reports within Service Instructions as required;

  • Achieve monthly productivity level as designated by management;

  • Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements;

  • Resolve complaints in accordance with company guidelines;

  • Identify opportunities for process improvement;

  • Identify potential fraud/recovery indicators for claims where applicable

What we are looking for:

  • Strong end-to-end claims experience within Motor claims (essential)

  • Excellent customer service skills;

  • The desire to learn and progress within this collaborative and talented team.

  • Excellent communication and interpersonal skills

  • PC literate – Database and Microsoft Office

  • Strong time management and organisational skills


 What’s on offer:

  • Working with some of the best consultants in the industry

  • Attractive remuneration packaging

  • Flexible working arrangements

  • Staff referral incentive

  • Opportunities for ongoing education and development

  • Service recognition awards

  • Employee assistance program for yourself and immediate family members

  • Personal touches like weekly fruit bowls and birthday celebrations 

To apply

We pride ourselves on delivering high standards of service to our clients. If you are Customer Centric and feel you can make an impact then we would like to hear from you today, click on Apply for this Job.  


Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.


You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.

Agency applicants will not be considered for this role.

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