48411 Requisition #
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Gallagher Bassett was established in Chicago in 1962 as a Third Party Administrator (TPA) providing claims and risk control services to self-insured clients and now has 125 branches and over 3,600 skilled professionals in the USA, UK, Australia and Canada. Gallagher Bassett UK was founded in 1991 and now has twelve offices across the UK with over 300 claims handling staff.

Gallagher Bassett UK provides claims management and risk management services to corporate, national and local government, insurer and broker clients.
We are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. We present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.
Key Responsibilities: 


  • UK wide role requiring travel and operating from client sites.
  • Review and record claims on Client System / Risxfacs within product standards, check policy coverage and allocate appropriate codes and reserves in accordance with project requirements.
  • Make liability enquiries, in accordance with Client Philosophies / GB Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
  • Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy.
  • Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
  • Respond to all written and phone enquiries clearly, courteously and promptly.
  • Review claims regularly using diary system to ensure accurate reserves and timely closure.
  • Develop relationships with clients by providing a friendly, efficient service.
  • Liaise with and control own solicitors to ensure cases not abandoned to them.
  • Assist in general team administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of team.
  • Comply with all Client and GB and office procedures.
  • Actively participate in GB training programme.
  • Support, train and develop less experienced staff.
  • Promote and enhance GB image.
  • Undertake Audits and other consultancy tasks as allocated


Additional Considerations:

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