Client Service/Account Management
48968 Requisition #
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At Gallagher Bassett Services, Inc. (GB) we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most progressive property/casualty third party claims service organizations in our industry and throughout the world.  Gallagher Bassett provides services to Fortune 1000 companies throughout 100 offices worldwide.  For the past several years GB has ranked among the largest TPA's by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator."  If you're looking for a professional career with an industry leader then you have come to the right place.  Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.


Position Summary:  


As a member of the Business Intelligence team, you will work 1:1 with the Chief Information Officer to derive insights from our data in order to create business opportunities for Gallagher Bassett.  Your hands-on research will leverage our data platforms; exploring relationships and trends to uncover previously unknown opportunities so that we can apply those learnings to improve our business results. 


You will benefit from both a hands-approach and apprenticeship with a company executive, developing skills in critical thinking, advanced modeling and analytics as well as techniques to explore large quantities of data.  The successful candidate should expect to work directly with the CIO for ~2 years; subsequently transitioning into a leadership role in the broader Business Intelligence team.


Essential responsibilities are: 

  • Perform detailed data analytics to evaluate and prove / disprove the questions posed by the executives.
  • Conducting primary and/or secondary research to identify required data to solve a given business question.
  • Leverage SQL in order to perform data analysis is the core of this role.
  • Minimal direct management oversight required.
  • Little or no direct client involvement.  

Additional Considerations: 

  • Ability to understand the business, questions they are trying to get resolved.
  • Participate in the discussions; learning about GB’s business challenges and opportunities.
  • Package and present insights from analyses and serve as the liaison between business leaders and IT teams.



  • Bachelor’s degree
  • 1 or more years professional experience.
  • Prior experience in a quantitative field, through internships or other consultative work, and/or demonstrated ability to perform independent quantitative analyses of a moderate to highly complex nature accepted in lieu of full experience.
  • Less than 20% travel.  


  • Master’s/MBA degree
  • Strong academic credentials.
  • Proficient with Excel and PowerPoint.
  • Familiarity with Access or enterprise database programs a plus.
  • 2+ years of experience in the IT industry.
  • Intermediate/Strong SQL skills. Experience in data mining and data profiling is a plus.

Work Traits:

  • Critical Thinking, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills. 
  • Strong communicator and an active listener.
  • Inquisitive, able to quickly understand data and data relationships and translate the technical implementation to a business orientation.
  • Pride yourself on your work, documentation, and business writing skills.
  • A desire to dive into the complexity of our business and navigate both relationships and process.
  • Open to constructive feedback and learning from an experienced team
  • Able to rapidly learn new processes/subject areas. 

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered.
  • Must be 18 years of age or older.
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  


Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status.  Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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