Benefit Advocacy Representative - Customer Service Representative

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Administrative Services
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50045 Requisition #
Thanks for your interest in the Benefit Advocacy Representative - Customer Service Representative position. Unfortunately this position has been closed but you can search our 752 open jobs by clicking here.
 
Required:
  • High School diploma or equivalent
  • Minimum 3 years related experience
  • Current Life, Accident & Health Resident State Insurance License or ability to successfully obtain license within 3 months of hire date
  • Ability to work overtime as business need requires
  • Exceptional customer service skills with a strong knowledge of carrier claims processing and billing procedures
Preferred
  • Bachelors degree preferred
  • Prior customer service and/or employee benefits experience highly desirable
  • Experience with CRM software (e.g. Salesforce) is beneficial
Work Traits/Behaviors:
  • Excellent organizational skills, with emphasis on priorities and goal setting
  • Ability to communicate information, whether technical or non-technical to client members/customers in a clear and concise manner

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or olderMust be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
  • Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.  
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status.  Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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