Information Technology
52527 Requisition #
Thanks for your interest in the Application Specialist position. Unfortunately this position has been closed but you can search our 202 open jobs by clicking here.
What we are looking for:
  • A tertiary qualification (e.g. related to Information Technology) and/ or equivalent experience
  • Three to five years’ experience in customer service delivery within a technology environment, ideally Application Support
  • Experience diagnosing and remediating both technical and application issues;
  • Intermediate SQL skills.
  • General knowledge of AWS
  • Attention to detail
  • Flexibility to work out of hours as needed.
  • Strong collaboration and communication skills;
  • Comfortable working with internal business and external vendors;
  • Proven ability to maintain good relationships with customers and vendors
  • Proven ability to engage and negotiate with people, and develop and maintain effective relationships.
  • An awareness of information security.
  • A sound understanding of customer service delivery in an IT environment and service management methodologies (such as ITIL).
  • Experience with desktop hardware and software, including operating systems and MS Office products.
  • Technical skills and experience with Microsoft, specifically Active Directory and Citrix technologies
  • Basic programming skills. 
Things that would an advantage:
  • Insurance/Claims Management software experience would be an advantage;
  • Experience with Document Management, Document Rendering and OCR applications.
  • Experience with system platform deployment.
  • JAVA knowledge.
  • ITIL Foundations Certification
  • Working knowledge of Enterprise Service Bus. 
What we can offer you: 
  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
To apply
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.
Gallagher Bassett is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
Only people with the right to work in this country will be considered for this position.
Agency candidates will not be considered for this role.
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