Administrative Assistant & Reception

Administrative Services
78876 Requisition #

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.


As Adminstrative Assistant you will be involved in a variety of office support and administrative duties, such as reception, processing payments, composing and word processing a variety of standard documents and correspondence, relaying and resolving routine telephone and/or walkup inquiries, filing, scheduling meetings, processing forms, performing data entry, supply ordering and establishing and maintaining records.


How You Will Impact the Business

  • Answer telephones and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
  • Greets and directs visitors to the company; manages reception area to maintain a professional image
  • Receive, sort and forward incoming mail
  • Coordinates the pick-up and delivery of all mail services
  • Serve as point person for organizing all large mailings
  • Assist in the ordering, receiving, stocking and distribution of office supplies
  • Performs ongoing administrative tasks and operational support activities
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Act as a liaison with other departments on basic administrative and operational matters
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Provide information by answering questions and requests
  • Creating and maintaining document templates


What Will Make You Successful

  • Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!

  • Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them!

  • Highly tech-savvy, with the ability to learn new systems, tools and processes with ease.


Education & Experience

  • Secondary school diploma required; post-secondary education an asset

  • Experience in a Customer Service or Administrative function - ideally in an Insurance Brokerage or Financial Services based environment.

  • Highly proficient with the Microsoft Office suite, with the ability to use advanced functions within Microsoft Excel.

  • Proficiency with Adobe Suite and/or InDesign strongly preferred.

  • Pursuing or willingness to pursue insurance licensing, certifications or education (i.e. CAIB, CRM, etc).



What We Can Offer You

Gallagher offers competitive salaries and benefits plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the relevant Employment Accessibility legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.




Please Note:

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.