Administration Assistant - Group Risk

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Client Consulting & Support
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52122 Requisition #
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Our friendly, dynamic and happy team in West Byfleet are searching for a flawless administrative assistant to join them. Working in our dedicated office you will provide efficient and effective admin support to a team of Group Risk Advisors and our clients. As an ambitious professional you strive to continually provide the highest quality service to your colleagues.

We work within a regulated environment here so it's really meaningful to us that you're happy to align yourself, work and values to this ethos. At Gallagher we see diversity as a strength. We believe in cultivating a fair, respectful and inclusive culture. A culture where all team members feel empowered and supported to be themselves and achieve their career and lifestyle ambitions.

Your daily duties:

  • Provide administrative support to the Group Risk team. This covers a broad range of tasks every day; from data entry, filing and taking telephone calls to ensuring data accuracy and providing general assistance.
  • We need you to demonstrate superb interpersonal skills. You will be liaising directly with our clients and also insurance providers. It's here that you put your superb customer service skills to excellent use.
  • Another part of your job role means inputting critical data to our bespoke database and Excel. Is this something you are happy to do?
  • We love to deliver an innovate service to our clients, you support us in doing just that. By acting as a single point of contact for client queries and ensuring it's dealt with effectively, you allow us to spend more time on other tasks.
  • Complete tasks by aligning to written company processes, it's crucial that we stay in sync with relevant legislation too.
Our company was founded on strong relationships, delivering sound advice, excellent client service and innovative solutions. We put ourselves in the best position to

What do we need from you?

  • Some prior Group Risk administration experience would be extraordinarily useful, as would proven experience of accurate data entry. We take a huge amount of pride in getting it right first time; for our colleagues and our customers, this also lends itself to our work.
  • GCSE or equivalent minimum grade 6 / B in English & Maths. You have a deep knowledge of Microsoft Word & Excel and have highly proficient keyboard skills for data entry.
  • You have first class communication skills. These could be written or verbal but ideally both. You only get one chance to create a great first impression.
  • Highly motivated to make a difference you enjoy building and creating a strong plan. Your superb organisational skills coupled with the desire to prioritise workloads is the key to your success. You can see process improvements before others and use your honed initiative to deliver results.

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.