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Claims
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55922 Requisition #
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Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations to ensure we get Injured Workers back to work and their life.
 
We are proud to be named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.
 
The Position
 
We are seeking exceptional candidates for future Team Manager roles based in our Adelaide Office.  The role of the Team Manager is to provide motivation, direction, instructions and guidance to the team to achieve team and unit goals. You will need to have held leadership roles within workers compensation, personal injury, insurance, or the disability sector. Other areas of responsibility include: 
  • Providing day to day leadership and direction to the team to ensure delivery of KPI’s
  • Coaching and mentoring team members
  • Assist in the identification and upskilling of any skill gaps within the team
  • Identifying opportunities for process improvement
  • Ensure high levels of customer service are delivered with a level of empathy and understanding  
  • Ensuring compliance with the RTW ACT 2014 and other relevant legislation/ regulations and policy
What we can offer you:
  • Flexible work options
  • Staff referral incentive
  • An extensive Staff Benefits Program that incorporates a wide range of discounts
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • The opportunity to work for a company that gives back to the community through our Workplace Giving and Gentle Bear Program
The Person
 
To be successful in this role you will need to be an experienced leader that has the ability to coach and mentor staff within a case management model.  We are looking for someone with strong interpersonal skills who has the ability to engage with key stakeholders and staff. You will also have strong conflict resolution and negotiation skills, excellent time management coupled with the ability to make sound decisions.  If you enjoy working in a fast-paced environment where you can make a difference to people’s lives then this is the role for you. 
 
Candidates will also be assessed in alignment with Gallagher Bassett’s organisational values. We pride ourselves on a culture that embodies accountability, leadership, trust, and excellence in service delivery.
 
To apply:
 
If you think you can make a positive difference to our business we want to hear from you today! Click on Apply for this Job.
 
Only people with the right to work in this country will be considered for this position.
 
Agency candidates will not be considered for this role.
 

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