Administrative Services
55783 Requisition #
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Gallagher Bassett Services Pty Ltd is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations, helping people who have suffered a loss or damage get back to work and their life.
We are proud to be named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.
Corporate Services Network (CSN), recently acquired by Gallagher Bassett, is seeking an experienced Office Administrator to join our team.
The Position
Based in our Sydney Office, the primary purpose of this position is to provide general administration support to our Claims Team. Key responsibilities will include:
  • Scanning/distribution, banking, filing and general administration as required
  • Provide professional and customer focused claims service while self- managing a portfolio of claims
  • Achieve weekly productivity level as designated by management
  • Manage daily workflow to maintain client service standards / KPI’s
  • Interpret policy wordings and apply accurately
  • Identify claims leakage issues and make recommendations as necessary
  • Establish adequate and accurate claims reserves
  • Complete large loss reports when necessary
  • Comply with the Insurance Code of Practice
  • Settle claims within company guidelines and delegated authority
  • Work as required with CSN Assist (occasional weekend shift)
The Candidate
To be successful, you will have previous administration experience and be proficient in the use of Microsoft Office and CRM.  You will need strong organisation and time management skills as well as a high level of data entry and attention to detail. We are looking for someone with excellent communication and interpersonal skills, professionally presented who enjoys being part of a team.  Claims and/or insurance experience would be preferred as well a Tertiary qualification in a Business/Health related discipline.
What we can offer you:
  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards to celebrate your contribution to the company
  • Employee assistance program for yourself and your immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program

To apply 

Do you think you can make an impact to our business? We want to hear from you today, click on Apply for this Job.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.
Agency applicants will not be considered for this role.

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