Internship - Self Insurance Claims Officer

Administrative Services
55398 Requisition #
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Gallagher Bassett (GB) is Australia and New Zealand's premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations.

At GB, we have a proven track record of building strong relationships, helping our clients improve outcomes and helping injured workers return to work and to life

We are proud to be named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.
Find out more via our website:



Make a positive impact on people’s lives!

At GB, one of our key responsibilities is to support individuals who have been injured in the workplace, and assisting in their return to employment. It requires care and compassion, and our Claims Officers are there every step of the way. They do this by supporting the individual’s recovery, liaising with employers and treating health practitioners, and positively influencing the return to work process.

In our Self-Insurance division, our claims team works closely with our clients, the employers. This partnership helps employers reduce their insurance costs, and improve their business performance and safety record, whilst also supporting the return to work process.

As an intern at GB, you will be a part of our Gallagher Bassett family. You will work alongside experienced and dedicated claims staff, and be exposed to a wide variety of roles and processes within the Self-Insurance division.

What’s included?
  • six-weeks paid work experience over summer (January/February 2020) 

  • the opportunity to apply your knowledge to challenging, meaningful work

  • relevant training and an individualised development program where you will participate in activities such as role shadowing, project work, and performing the specific duties of a Claims Officer

  • regular coaching and support

  • one-on-one mentoring 

  • a pathway to possible employment opportunities post-graduation.


Are you completing a qualification in community services, psychological science, health science, applied social science, or Aboriginal and/or Torres Strait Islander Primary Health Care? Are you seeking a rewarding and meaningful career using your knowledge and skills in these areas? Then we’d love to hear from you!

Candidates must also have a passion for helping others, as this is part of our DNA at Gallagher Bassett. We’re here to support people through a difficult time, and empathy is important.

Another key component of our selection process is cultural fit. We have a strong culture here at GB, and we want to know that students entering our organisation will feel right at home. Whilst it’s difficult to understand a company’s culture until you join an organisation, we encourage you to read about our vision and company values on our website. We call it The Gallagher Way.

Other key criteria:

1. You are a domestic student, with Australian Citizenship or Permanent Residency.

2. You are scheduled to complete your studies mid-2020 or later.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.


If you click on Apply for this Job include your resume with details about your current area and year of study, previous work experience and any community activities you are involved in.


Applications Close: Monday 2 September 2019

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