📁
Client Service/Account Management
📅
61919 Requisition #

 

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 
 

We are proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.

 

 
The position

 
 

We are currently seeking a Client Manager to be the key contact for our General Insurance clients for the Carrier market in the Sydney CBD. You will be working across all product lines including:  Personal Accident, Travel, Motor & Property, Liability and Professional Indemnity

 
 

The Client Manager will play a key role in providing effective and ongoing relationship management for our GI accounts, with a focus on customer service and innovative solutions delivering effective change.

 

Key Activities:

 
 
  • Liaise with other GB departments to ensure relationships are strong and maintained to support the delivery of service.

  • Support the sales and marketing team with business process and joined up planning with clients

  • Support the identification, development and implementation of new products ensuring GB clients benefit from a continuously evolving service offering.

  • Promotes positive working relationships with GB business units and to be a key liaison between all parties

  • Collaborate with Sales colleagues and key business leaders regarding client retention and cross selling opportunities.

  • Participate as required on business tenders, proposals and new opportunities.

  • Identify opportunities for continuous improvement and a better client journey.

 
 
 
 

About the Client Manager

 

You’ll have an absolute minimum of 6 years’ experience within an Insurance/General insurance environment and demonstrated Account/Client Manager Experience.

 

With the ability to think differently, you’ll possess the drive and passion we have here at  GB as well as having experience within market-facing, multiproduct environments.

 
 

Along with business account management experience in an insurance environment, you will have excellent customer service skills, an engaging communication style, with conflict resolution and negotiation skills.

 

Your ability to build relationships and successfully influence key stakeholders will see your career truly take off with Gallagher Bassett!

 

 

What we can offer you:
 
  • A passionate manager that will allow you to re-define this function

  • Staff benefits program with a wide range of discounts on offer

  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members

 
 
To apply
 

If you like the idea of being part of a growing, global company and think you can make a positive difference to our business we want to hear from you today!

Click on Apply for this Job.

 
Only people with the right to work in this country will be considered for this position.

 
Agency candidates will not be considered for this role.

 

Previous Job Searches

My Submissions

Track your opportunities.

My Submissions