57235 Requisition #
  • Excellent opportunity to launch your claims career or take the next step
  • Great Team environment
  • Future Vacancies

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations, and in South Australia, we ensure we get Injured Workers back to work and their life.
We are proud to be named on the Ethisphere Institute’s 2019 World’s Most Ethical Companies list for the eighth consecutive year.


The Position:


The role of the Claims Officer is to provide efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation.

Reporting directly to a Team Manager additional responsibility include:

  • Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner
  • Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer
  • Booking appointments and referrals with medical providers
  • Processing invoices in timely manner
  • Ensure accurate and timely data entry for determinations and payments, with a particular focus on compliance with legislation

The Candidate:


To be successful in this role, you will need to be highly motivated, be customer focussed, have strong communications skills with the ability to be empathetic and understanding with injured workers.   We are looking for someone with strong time management skills coupled with the alibility to work in a fast-paced environment.  


Previous experience in workers compensation or personal injury would be held in high regard.

What we can offer you:

  • Staff benefits program with a wide range of discounts on offer
  • Flexible work hours
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards to celebrate your contribution to the company
  • Employee assistance program for yourself and your immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program


To Apply:


Do you think you can make an impact to our business? We want to hear from you today, click on Apply for this Job.


Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.


You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.

Agency applicants will not be considered for this role.



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