Business Transformation Manager

📁
Business Development/Strategy
📅
56547 Requisition #
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Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
 
Position Summary:
 

Primarily focused on helping the organization effectively launch new product offerings, working with IT project managers and representatives from the business to ensure projects are ready for deployment, and managing and implementing business and IT projects.  Involving heavy contact with senior business leaders and our largest clients, this role will partner with carriers, brokers, clients and vendors as new product offerings rollout in managed care, analytics, and litigation management.  Partnerships with Product Development will be essential to support rollout of initiatives across the Claims Operation, Sales and Account Management.  


Key responsibilities include; working with project leads and business owners to define deployment plans, evaluating implementation readiness of strategic projects, developing training modules and delivering training sessions, managing deployment processes through launch of new products and projects, and developing communication plans and creating communication materials for new product launch and project implementation.  


Additional Considerations:
  • Understands consumer related online Insurance related businesses to design effective processes, organizations, and change learning programs to drive real business benefits.
  • Designs and conducts performance, readiness, and resistance assessments, evaluates results, presents findings to executive leadership, and co-creates action plans in a logical and easy-to-understand manner.
  • Manages vendor and partner relationships to deliver custom solutions aligned to change management needs on-time and under-budget.
Required:
  • Bachelor's degree; 7 years of general business consulting experience with a major consulting firm or with a Fortune 1000 company.  
  • Strong written communication skills.  
  • Ability to author effective communication launching a new product to thousands of clients, brokers, and carrier partners.  
  • Experience developing and delivering training, managerial experience with responsibility for managing the work efforts of others and building their skills, and understanding of project deployment best practices.
Desired:
  • Advanced degree
  • Consulting experience including Change Management, Business Consulting, and Project Implementation disciplines.  
  • Interest in and knowledge of the commercial property & casualty and/or life and health insurance industries.
U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered.
  • Must be 18 years of age or older.
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure. 
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.   
 
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.‚Äč Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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