Manager, Commercial Client Services

Client Service/Account Management
62418 Requisition #
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  • Bachelor’s degree or commensurate experience 
  • License(s) essential to provincial licensing jurisdictions as required for the position along with management of continuing education hours
  • Insurance designations and/or courses completed towards designations an asset
  • Five (5) plus years of commercial insurance experience along with three (3) years of management and/or supervisory experience
  • Ability to learn on a continual basis through educational opportunities and collaboration with colleagues
  • Proven ability to communicate effectively in a professional manner both verbally and in writing
  • Strong analytical, organization and time management skills
  • Proven Proficiency in MS products including Word, Excel, Outlook, Power Point and Adobe products
  • Familiar with insurance document management software (EPIC)
  • High level of accuracy and attention to detail in all areas of work
  • Ability to multitask between a variety of tasks, projects, and deadlines
  • Client service and/or advocacy experience an asset

Values & Competencies

  • Highly motivated and results focused maintaining the highest degree of ethics and integrity resulting in exceptional client service
  • Strong communication and interpersonal skills with both clients and colleagues
  • Works effectively as part of successful team to achieve objectives
  • Solution oriented with a problem-solving mind-set and the ability to develop resourceful and innovative approaches and solutions

What We Can Offer You

Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.


We love to have fun and cultivate an enjoyable working environment. We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements. We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees.


We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.