Team Leader Client Services

58318 Requisition #

About the role

Based in our Mulgrave office, we are seeking a dynamic Leader. This pivotal opportunity will be responsible for leading and mentoring a team of broking professionals and utilising strong leadership skills to ensure the team achieves the best outcomes possible for our clients. 

This includes, but not limited to:

  • Partnering with Brokers, Insurers and Gallagher’s offices nationally 
  • Leading and developing Client Value Proposition 
  • Key stakeholder engagement, internal and external, to deliver change management and
  • Operational Efficiency delivered through process improvement and modernisation 
  • Collaborate with key stakeholders, internal and external, to buildout cross division efficiencies
  • Ensure scalable and sustainable optimal workflow 
  • Lead a proactive customer phone engagement culture
About you

You will have:

  • The ability to lead people and drive the best results from a team of technical experts
  • Demonstrated experience leading teams
  • Proven ability to build strong relationships with clients, brokers and colleagues
  • An innovative way of thinking to improve and find better client outcomes 
  • Ambition and drive to be a part of Gallagher’s growth strategy

Why Gallagher

Gallagher is one of Australia’s and the world’s largest insurance broking and risk management companies with over 28,000 employees globally.  We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our shared values The Gallagher Way.  We are also proud to be named one of the 2019 World’s Most Ethical Companies by Ethisphere for the 8th consecutive time as well as being on the Forbes World’s Best Employers list as the only insurance brokerage.

In joining Gallagher, you will have the support of an established team and will have additional benefits:

  • Competitive remuneration and incentive program

  • Salary Income Protection and discounted insurances

  • Salary sacrifice options including additional leave

  • Flexibility

  • Discounts to major retailers through our Gallagher Rewards scheme

  • The opportunity to enrol in the Employee Stock Purchase Plan to both invest in your future and share in the company's growth potential.

How to apply?

If you are interested in this opportunity, please submit your application online. For further information please contact Janet Ritchie, Talent Acquisition Specialist, (02) 9424 1734.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.
Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.

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