Claims Team Leader - North Sydney

65058 Requisition #
What is the role
Based in our North Sydney office, we are seeking our next Claims Team Leader for a 12 month contract. This pivotal opportunity will be responsible for leading and mentoring a team of claims professionals and utilising strong leadership skills to ensure the team gets the best outcomes possible for our clients. 

The role will include:
Workload management across multiple systems (ensuring SLA’s are met)
•Daily allocation of tasks
•Partnering with our brokers and clients
•Escalation contact for Claims Lodgements
•Managing the triage and allocation rules in response to changes in business
•Undertake quality performance reviews for lodgements (both onshore and offshore)

What are we looking for
To be successful in this role, you will have:

•Experience in claims and/or insurance industries 
•The ability to lead people and drive the best results 
•The ability to build strong relationships with our clients and brokers
•An innovative mind to look at ways to improve and find better client outcomes rather than just accepting the status quo
•Ambition and drive to be a part of Gallagher’s growth strategy

Why Gallagher
Gallagher is one of Australia’s and the world’s largest insurance broking and risk management companies with over 30,000 employees globally.  We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our shared values The Gallagher Way.  We are also proud to be named one of the 2020 World’s Most Ethical Companies by Ethisphere for the 9th consecutive time as well as being on the Forbes World’s Best Employers list as the only insurance brokerage.

What will we offer
In joining Gallagher, you will have the support of an established team with learning and development available to build your career pathway within our global business. 
Additional benefits:

•Competitive remuneration and incentive program
•Salary Income Protection and discounted insurances
•Salary sacrifice options including additional leave
•Discounts to major retailers through our Gallagher Rewards scheme
•The opportunity to enrol in the Employee Stock Purchase Plan to both invest in your future and share in the company's growth potential

How to apply
We encourage you to apply via our careers website. For further information, please contact Maria Siachico, Talent Acquisition Specialist, +61 2 9424 1734. 

Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.

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