80956 Requisition #

Gallagher is one of Australia’s and the world’s largest Insurance broking and risk management companies with over 30,000 employees globally. We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our Shared Values, The Gallagher Way. We are also proud to be named one of the World’s Most Ethical Companies by Ethisphere Institute (2012-2021) and listed as one of the Insurance Business Australia Top Insurance Employer for 2021 as well as Forbes Best Employer for Women.

Partnering with key external and internal stakeholders of the business, the role will support the national claims team. 

This role will also include:
•    Servicing our clients and brokers to ensure the smooth process of their claim lodgements
•    Reviewing individual circumstances and identifying the correct policy wording and insurer
•    Being proactive and ensuring stakeholders are advised of their claims status
•    Reporting and providing claims statistics to key stakeholders when required
•    General administration as required


This is a great opportunity and to be considered, we are seeking:
•    Previous experience working within a customer service delivery role particularly in Insurance or Financial Services advantageous 
•    The ability to build strong relationships
•    Exposure to general insurance or claims processing very desirable
•    An aptitude to solve problems and sound decision making capabilities 
•    Motivation to learn and work as part of a team
•    Excellent communication and customer service skills 
•    Computer literacy is highly advantageous

Gallagher Benefits – we offer great benefits and career development opportunities:
•    Continuous learning and development to build a personalised career pathway 
•    Competitive remuneration and incentive package 
•    Salary sacrificed additional Lifestyle Leave and Superannuation
•    Gallagher Rewards and discounts at 350+ major retailers 
•    Employee Stock Purchase Plan to invest and share in company's growth potential
•    Paid Volunteering days each year

We encourage you to apply via our careers website or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.

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