Assistant Account Executive - Ballarat

Client Service/Account Management
57362 Requisition #
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We are currently seeking an Assistant Account Executive to join a Commercial Broking Team within the Ballarat Branch. This role will provide timely and proactive administration assistance to the Team Leader and Account Executives.
Key accountabilities include:

  • Coordinating and compiling new business quotes and renewals 
  • Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters and other key stakeholders
  • Assisting in the overall account management and debtor management
  • Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information is accurately prepared 
  • Gathering relevant client information and identifying key issues to provide assistance to brokers 
  • Ensure 100% accuracy of documentation and policies for internal and external clients and procedures
  • Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc
  • Applying best business practise in all activities ethically, professionally and with integrity 
What are we looking for?
  • Previous experience in administration, sales or customer service
  • Experience within insurance i.e. underwriting, claims or broking viewed favourably 
  • Tier 1 qualification desirable OR must be willing to complete ASAP upon commencement as fully supported by the business
  • Strong organisational and time management skills with the ability to prioritise and multi-task
  • Excellent verbal and written communication skills
  • Excellent administration skills with a high attention to detail
  • Strong commitment to client service excellence 
Why Gallagher Australia?
Gallagher is one of Australia’s and the world’s largest insurance broking and risk management companies with over 28,000 employees globally.  We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our shared values The Gallagher Way.  We are also proud to be named one of the 2019 World’s Most Ethical Companies by Ethisphere for the 8th consecutive time as well as being on the Forbes World’s Best Employers list as the only insurance brokerage.


What will we offer?
In joining Gallagher, you will have the support of an established team and will have additional benefits:
  • Competitive remuneration and incentive program
  • Salary Income Protection and discounted insurances
  • Salary sacrifice options including additional leave
  • Discounts to major retailers through our Gallagher Rewards scheme
  • The opportunity to enrol in the Employee Stock Purchase Plan to both invest in your future and share in the company's growth potential.
How to apply
If you are interested in this opportunity, please submit your application online. For further information please contact Janet Ritchie, Talent Acquisition Specialist, (02) 9424 1734.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.
Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.