Administration Assistant, Sunshine Coast

Client Service/Account Management
77534 Requisition #

Gallagher is one of Australia’s and the world’s largest Insurance broking and risk management companies with over 30,000 employees globally. We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our Shared Values, The Gallagher Way. We are also proud to be named one of the World’s Most Ethical Companies by Ethisphere Institute (2012-2021) and listed as one of the Insurance Business (IB) Top Insurance Employer (2021).


About the role
As the administration assistant you will provide flexible support to the Insurance Brokers by assisting with account management and administration of clients’ insurance policies as well as be engaged in data entry and policy document preparation. This role will see you: 

  • Provide timely and accurate administrative support with invoices; quotes; premium and adjustment calculations
  • Receipting of payments
  • Undertaking data entry of policy documents with speed, excellent accuracy and high attention to detail 
  • Obtaining required information for incomplete policy documents
  • Verifying policy data and correcting data where necessary
  • Back up/holiday support for insurer and client payments and EOM reporting

About you?
To be successful in this role, you will be able to demonstrate:

  • Very strong attention to detail and accuracy with excellent calculation, processing, and administrative skills
  • Excellent written and verbal communication
  • Strong organisational skills and ability to prioritise work 
  • Ability to professionally engage with existing and potential clients via email and telephone
  • A driven, passionate professional who is an enthusiastic team player 
  • Ability to focus and be comfortable entering large volumes of data 
  • Experience in Microsoft Office suite (Outlook, Word & Excel essential)
  • Insurance experience preferred but not essential to be successful in this role
  • Tier 1 Insurance Broking qualification (preferred but not essential) 

What We Offer:

  • Continuous learning and development available to build a personalised career pathway within our global business
  • Competitive remuneration plus incentive program
  • Salary sacrificed additional lifestyle leave and superannuation
  • Gallagher Rewards and discounts at 350+ major retailers 
  • Employee Stock Purchase Plan to invest and share in company's growth potential
  • Paid Volunteering days each year

We encourage you to apply via our careers website or for further information, please contact our Talent Acquisition team at

Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.